Evelin was very friendly and was able to help and my family with the options and the specials that they have here at El Pollo Loco. She was also very patient with my stepdad whom takes a while to understand. The food was very good as well and my family enjoyed it! The music playing in the facility really added to the chill vibe of the place.

Out of all the pollo locos in the Bay Area this one is the only one rated 4 stars, now I see why. Been craving chicken all week but I was afraid to go somewhere where the chicken tasted nasty but you guys are killing it with that green salsa too! Hella good tender chicken tasty salsa that's all I needed!

Quite literally one of the best dining experiences I've had at el pollo loco. The restaurant was clean and the staff is very kind. I needed some help with using my app to score points and the woman at the register was so patient with me. One of my favorite aspects of el pollo loco is how fresh everything is! And my food came fresh off the grill it seemed. I got a bowl and the vegetables were crisp and fresh, the rice and beans tasted amazing, and the chicken was flippin outstanding! Honestly super impressed. I'll certainly be returning soon!

Evelyn Best cashier really nice and I recommend the food is delicious and fresh the chicken is the best food I ordered a family meal with a whole Chicken super delicious

Friendly staff as always and good clean dining area. Restroom is another story lol. Food is on point and all consumables are given over the counter for sanitation and just ask.

I hadn't been to El Pollo Loco in years until last week when I was having severe allergies. I needed a soup and Calavera was closed, so I went to the handy dandy DoorDash app to see what El Pollo Loco had. I still haven't been here physically, but this is where my order came from. I ordered the chicken tortilla soup and a side salad. The chicken tortilla soup was pretty darn good for a fast food restaurant. It didn't have all of the additional fixings that you'd get at a restaurant such as fresh cilantro, sliced radishes, lime, etc, but It did what needed to be done. Along with allergy pills this definitely helped me to feel better, so I decided to order again the next night. The next night I ordered the double chicken tostada bowl. I like not having to pay extra for avocado and it already being included in the meal. I hope this never changes. The amount of chicken included is very sufficient and it's a flavorful bowl. I added salsa verde to mine. After another good experience, I decided to order AGAIN for the third night in a row. On the third night I ordered the double chicken burrito bowl. I hope that's what it's called but if not, I know you catch my drift. I'm just going to lay it all out on the table and say El Pollo Loco has better burrito bowls than Chipotle. You know how the bowl is customizable at Chipotle and you can ask for extras of this or that? I felt like this bowl came complete. Getting my food delivered from here is also trustworthy. The bag is sealed shut and you have to break it open in order to get the contents of your food. Chips and salsa that come with each meal is plenty. After not having had el pollo loco in years, it'll probably be one of my go to places for quick food, but I think I'll stick to online ordering for the most part.

Shout out to the staff of this El Apollo Loco! They are still running strong. Super friendly, professional and helpful every time I come in! And the food is always on point! I usually get the family meal and stretch it into several meals for myself. And I love to glaze their chicken in some bbq sauce and stick it until the broiler for a few minutes. And it tastes like it just game off the grill at a backyard bbq! Also some of the healthiest fast food you can get. Keep it up y'all!